Make sure you network cables are securely in place and not damaged.  Also check the network status light indicator on the back of the computer.

                                                                                                                                                                                           

·        Check to see if anyone else around you is having a similar problem. If so, there may be a service outage affecting a wider area.

·        Check to make sure the network cable is connected to both the computer and the wall or switch.

·        Check where the network cable connection is made to the back of the computer, you should see a little green light right where the cable connects. If the light is not on or flashing, then you are not getting a signal to the computer. Try rebooting the computer. If rebooting doesn’t fix it, contact the Help Desk at 337-7165 or submit a Tech Request.