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Try tapping on the Num Lock key. It’s located on the
right-hand side of the keyboard above the number 7. While tapping the Num
Lock key, notice whether or not the Num Lock light goes on and off.
If it doesn’t, the computer is completely locked up. You’ll have to reboot/restart
the computer. If the light does go off and on, wait a while. The computer may
be completing a process.
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If a software program stops working or freezes up, try pressing
Alt +F4 keys to close the window that you are currently in. This can shut down
a frozen window and bring the computer back to life. If the keyboard is frozen,
you may have to reboot the computer.
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If the mouse is not responding, check to see if the base of it
needs cleaning. Sometimes removing the excess grit off the bottom will allow a
smoother glide.